If you aren't delighted with your purchase, you can return a product within 30 days and we will happily refund the purchase price.

Please Note:

• Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders.
• Returns are valid for products purchased at www.fabercastell.com and www.graf-von-faber-castell.us

Please contact us at 800-311-8684 or consumer@fabercastell.com with your order number for further assistance.